Contact us

Have a question about the Nectar programme?

To save you time, we’ve gathered up all the most Frequently Asked Questions about Nectar. Check them out as a first step.

See our FAQs

If you still need to get in touch, here are some more options

Chat live

If you're having problems logging in, our support team are ready to help you via online chat. We're available 9am-5.30pm Monday to Friday, 9am-5pm on Saturday.

Chat live now

Tweet us

We're available 8am-8pm Monday to Friday, 9am-5pm on weekends.

Tweet now

Phone us

We are available Mon-Fri 9am-5.30pm and 9am-5pm on Saturday.
0344 numbers are charged at local rates. Dependent upon your provider, calls to 0344 numbers are included in talktime bundles.

Call 0344 811 0811

British Sign Language Video Call (BSL)

Our SignVideo interpretation service is available 9am-5:30pm Monday to Friday, 9am-5pm on Saturday. Learn about BSL Sign Videos here.

Connect to BSL Live service now

Partner with Nectar

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Live chat

Chat live

If you're having problems logging in, our support team are ready to help you via online chat. We're available 9am-5.30pm Monday to Friday and 9am-5pm on Saturday.

Chat live now

Phone us

Phone us

We are available Mon-Fri 9am-5.30pm and 9am-5pm on Saturday.
0344 numbers are charged at local rates. Dependent upon your provider, calls to 0344 numbers are included in talktime bundles.

Call 0344 811 0811

BSL video call

BSL video call

Our SignVideo video interpretation service
is available 8am-6pm Monday to Friday.
Learn about BSL Sign Videos here.

Connect to BSL Live service
Tweet us

Tweet us

We're available 9am-5.30pm Monday to Friday and 9am-5pm on Saturday.

Tweet now